At Zain Al Qamar Litjart Co شركة زين القمر للتجارة , we strive to provide our customers with high-quality hardware and tools. However, if you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have 3 days to return an item from the date you received it. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
2. Non-Returnable Items
Certain types of goods are exempt from being returned:
- Perishable items
- Customized products
- Sale or clearance items
3. Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 3 business days. Please note that it may take some time before your refund is officially posted by your financial institution.
4. Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [email protected] and send your item to: Hail 55423, Saudi Arabia
.
6. Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
7. Contact Us
If you have any questions on how to return your item to us, please contact us at:
Zain Al Qamar Litjart Co شركة زين القمر للتجارة
https://zainalqamarcompany.com/
Email: [email protected]
Phone: +966 59 073 4094